Non-Emergency Navigator: 440-240-7025

Suicide and Crisis Lifeline: 988

Non-Emergency Navigator: 440-240-7025

Suicide and Crisis Lifeline: 988

The Lorain County Crisis Recovery Center is now open

The outside of the Lorain County Crisis Recovery Center buildingThe Lorain County Crisis Recovery Center (LCCRC) is the results of years of collaboration and investment across many sectors of the community.   Opened on October 1, 2025, the LCCRC marks a transformational moment in how the Lorain County community responds to mental health and substance use disorders crises.

Using the nationally recognized Living Room Model, the LCCRC offers 16-recliner observation bays for adults 18+ in need of short-term 23-hour mental health stabilization and 16 detox beds for adults 18+ in need of withdrawal management treatment.  There are also calming sensory spaces for those needing a more comforting treatment room.

The LCCRC is staffed with a multidisciplinary team of mental health clinicians, addiction specialists, peer recovery supporters and medical professionals.  This approach allows individuals to access help earlier, often preventing crises from escalating to an emergency room visit or involvement with the justice system.

The LCCRC truly represents a “no wrong door” approach.  Whether arriving on their own, with a family member or friend, or brought in by first responders, the LCCRC offers a symbol of hope and testament to what can be achieved.  Like a phoenix rising out of the ashes, the LCCRC gives those individuals in crisis the ability to reach recovery.

Lorain County Crisis Recovery Center Services

               24/7 Walk-in Care

                           The front entrance of the crisis recovery center with sign in desk and chairs

 

 

 

 

 

 

  • Immediate access with minimal wait time
  • Triage & screening available
  • Risk assessment to determine crisis
  • Crisis de-escalation
  • Police drop-off sally port
  • Care coordination
  • 988 Suicide & Crisis Hotline
  • Mobile crisis response

                     Stabilization

The 23 hour observation area with recliners and tables and chairs

 

 

 

 

 

 

 

  • Crisis intervention with 23-hour observation
  • Multidisciplinary clinical team
  • Peer Support
  • Crisis counseling
  • Diagnostic Assessment
  • Medication management
  • Coordination of care
  • Discharge planning

        Withdrawal Management

this is a picture of a bedroom on the withdrawal management unit

 

 

 

 

 

 

  • On-site withdrawal management detox unit
  • Assessment and Diagnosis
  • Medical monitoring
  • Medication therapies
  • Peer support
  • Discharge planning

                                                                         

          First Responders Drop-off

This is the outside of the building where the sally port entrance is

 

 

 

 

 

 

 

  • Alternate option to the emergency room or jail
  • Quickly and safely transition individuals into appropriate care
  • Dispatch, Officers or EMS calls 988 to alert clinical team
  • 24/7 access to sally port drop-off

Frequently Asked Questions

General Information

Who can receive services at the Lorain County Crisis Recovery Center?

The Lorain County Crisis Recovery Center is open to any adult, age 18 and older in Lorain County who is experiencing a behavioral health crisis, including a mental health or substance use crisis.  Whether you come in on your own, brought in by a family member or friend, or brought in by a first responder, you will be welcomed with dignity and compassionate care.

Who is providing the services at the Lorain County Crisis Recovery Center?

The Lorain County Crisis Recovery Center is operated by Riveon Mental Health and Recovery, who provides a multidisciplinary team of mental health clinicians and addiction specialists.  Peer support services are provided by Let’s Get Real, Inc.

How do I contact the Lorain County Crisis Recovery Center for services?

You can call 988 to get connected to the Suicide & Crisis Lifeline (available 24/7) and they can refer you directly to the Lorain County Crisis Recovery Center for in-person care.  You can also walk in anytime.

Where is the Lorain County Crisis Recovery Center located?

The Lorain County Crisis Recovery Center is located at 6130 South Broadway, Lorain, OH 44053.

What are the hours of operation?

The Lorain County Crisis Recovery Center is opened 24/7 365 days a year.

What if my insurance doesn’t cover services at the Lorain County Crisis Recovery Center or I don’t have insurance?

The services at the Lorain County Crisis Recovery Center are available regardless of inability to pay for services.  No one will be turned away.

What do I need to bring with me?

When coming to the Lorain County Crisis Recovery Center please bring your ID (driver’s license, state ID, passport or military ID). If you have insurance, bring your insurance card, including Medicaid and Medicare.  Bring a list of any medications that you are currently taking.

How long will I stay if I am in a mental health crisis?

The Lorain County Crisis Recovery Center has 16-recliner bays for a 23-hour observation stay for anyone in a mental health crisis.  We also have quiet rooms and calming sensory spaces providing a safe, comforting environment.

Does the Lorain County Crisis Recovery Center offer detox services?

Yes.  The Lorain County Crisis Recovery Center has a 16-bed on-site withdrawal management detox unit.

 

Information for First Responders

What is the first step an Officer or EMS attendant should take to get a client to the Lorain County Crisis Recovery Center?

The officer, dispatch or EMS calls 988 to give the report on the client.  988 will then inform the Crisis Recovery team that you will be bringing in a client.  You can also just show up to the sally port at the Lorain County Crisis Recovery Center to drop off any person 18 or older who meets the criteria.

Where do I drop the client off at the Lorain County Crisis Recovery Center?

There is a sally port located on the backside of the building where you can drop off any person 18 or older who meets the criteria.

Is the Lorain County Crisis Recovery Center a locked facility?

No.  The Lorain County Crisis Recover Center is not a locked facility and there also is not the ability to seclude or restrain any clients either manually or chemically.

When should I drop someone off at the Lorain County Crisis Recovery Center rather than take them to the emergency room or jail?

Below is the list of criteria:

  • The person is 18 years or older
  • The person is agitated or verbally aggressive or makes homicidal threats without any action
  • The person has suicidal ideation, threatens suicide or makes suicidal gestures
  • The person recently overdosed but is medically stable, or is high or intoxicated
  • The person only needs to be handcuffed for transport protocol
  • The person does not have any physical impairments
  • The person’s basic needs are not being met due to mental illness or drug use but, they are not in need of immediate medical attention

When is it not appropriate to drop someone off at the Lorain County Crisis Recovery Center?

  • The person is volatile, physically abusive, has a recent history of violence or are homicidal with intent
  • The person has attempted suicide and has a serious self-injury that needs medical attention
  • The person has overdosed and is not medically stable
  • The person must be kept in restraints at all times for safety
  • The person has a physical impairment requiring medical attention or is unarousable from intoxication
  • The person’s basic needs are not being met due to mental illness or drug use, but they need immediate medical intervention
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